Exchange Policy
We always try our best to make sure that you love our product as much as we loved making it for you.
However, we'd be happy to exchange any item that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 7 days from the date of delivery, for a different size or style.
Please Note:
SALE products cannot be exchanged/returned.
ACCESSORIES cannot be exchanged/returned.
Csutomized products cannot be exchanged/returned.
Return Policy:
Item that are unworn, unused, unwashed, unaltered, undamaged and retaining the original tags are eligible for return within 7 days from the date of delivery. All returns happen via Bank Transfer which can take upto 15-17 working days.
Incase of a defect in the product, we would require clear parcel opening videos or pictures.
To request for an exchange/return, please email at contact@ethnicindianwears.com or call or whatsapp at +91-730-391-7944 with the order number and contact details with equire clear parcel opening videos or pictures.
Customer has to bear the shipping cost. Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address:
Paul Ethnic Indian Wears LLP
3/705, Auric City Homes
Sector 82, Faridabad
Haryana 121002
India
Phone: +91-730-391-7944
Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your request.
Item is eligible for a return/exchange request only once.
Cancellation Policy:
No cancellations will be accepted after 24 hours of the order being placed.
Change in Size/Delivery Address/Phone Number: If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at contact@ethnicindianwears.com with the subject “Order Number + Revised information”. We will facilitate the same if it hasn't been shipped.
Exchange / Return for International Orders.
No exchange / return is applicable on international orders. For any size related queries please feel free to contact us before you place an order.
You can email us on contact@ethnicindianwears.com for any additional queries.